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Description
ATV312HU11N4Main Range of product Altivar 312 Product or component type Variable speed drive Product destination Asynchronous motors Product specific application Simple machine Assembly style With heat sink Component name ATV312 Motor power kW 1. 1 kW Motor power hp 1. 5 hp [Us] rated supply voltage 380 500 V 15 10 % Supply frequency 50 60 Hz 5 5 % Network number of phases 3 phases Line current 4. 9 A at 380 V, Isc = 5 kA 3. 7 A at 500 V EMC filter Integrated
Main
| Range of product | Altivar 312 |
| Product or component type | Variable speed drive |
| Product destination | Asynchronous motors |
| Product specific application | Simple machine |
| Assembly style | With heat sink |
| Component name | ATV312 |
| Motor power kW | 1.1 kW |
| Motor power hp | 1.5 hp |
| [Us] rated supply voltage | 380...500 V - 15...10 % |
| Supply frequency | 50...60 Hz - 5...5 % |
| Network number of phases | 3 phases |
| Line current | 4.9 A at 380 V, Isc = 5 kA 3.7 A at 500 V |
| EMC filter | Integrated |
| Apparent power | 3.2 kVA |
| Maximum transient current | 4.5 A for 60 s |
| Power dissipation in W | 48 W at nominal load |
| Speed range | 1…50 |
| Asynchronous motor control profile | Factory set : constant torque Sensorless flux vector control with PWM type motor control signal |
| Electrical connection | Al1, Al2, Al3, AOV, AOC, R1A, R1B, R1C, R2A, R2B, LI1...LI6 terminal 2.5 mm² AWG 14 L1, L2, L3, U, V, W, PA, PB, PA/+, PC/- terminal 5 mm² AWG 10 |
| Supply | Internal supply for logic inputs: 19...30 V 100 mA, protection type: overload and short-circuit protection Internal supply for reference potentiometer (2.2 to 10 kOhm): 10...10.8 V 10 mA, protection type: overload and short-circuit protection |
| Communication port protocol | Modbus CANopen |
| IP degree of protection | IP20 on upper part without cover plate IP21 on connection terminals IP31 on upper part IP41 on upper part |
| Option card | Communication card for CANopen daisy chain Communication card for DeviceNet Communication card for Fipio Communication card for Modbus TCP Communication card for Profibus DP |
Complementary
| Supply voltage limits | 323…550 V |
| Network frequency | 47.5...63 Hz |
| Prospective line Isc | 5 kA |
| Continuous output current | 3 A at 4 kHz |
| Output frequency | 0…500 kHz |
| Nominal switching frequency | 4 kHz |
| Switching frequency | 2...16 kHz adjustable |
| Transient overtorque | 170…200 % of nominal motor torque |
| Braking torque | 150 % during 60 s with braking resistor 100 % with braking resistor continuously 150 % without braking resistor |
| Regulation loop | Frequency PI regulator |
| Motor slip compensation | Adjustable Suppressable Automatic whatever the load |
| Output voltage | <= power supply voltage |
| Tightening torque | Al1, Al2, Al3, AOV, AOC, R1A, R1B, R1C, R2A, R2B, LI1...LI6: 0.6 N.m L1, L2, L3, U, V, W, PA, PB, PA/+, PC/-: 1.2 N.m |
| Insulation | Electrical between power and control |
| Analogue input number | 3 |
| Analogue input type | AI1 configurable voltage 0...10 V, input voltage 30 V max, impedance: 30000 Ohm AI2 configurable voltage +/- 10 V, input voltage 30 V max, impedance: 30000 Ohm AI3 configurable current 0...20 mA, impedance: 250 Ohm |
| Sampling duration | AI1, AI2, AI3: 8 ms analog LI1...LI6: 4 ms discrete |
| Response time | AOV, AOC 8 ms for analog R1A, R1B, R1C, R2A, R2B 8 ms for discrete |
| Linearity error | +/- 0.2 % for output |
| Analogue output number | 1 |
| Analogue output type | AOC configurable current: 0...20 mA, impedance: 800 Ohm, resolution: 8 bits AOV configurable voltage: 0...10 V, impedance: 470 Ohm, resolution: 8 bits |
| Discrete input logic | Logic input not wired (LI1...LI4), < 13 V (state 1) Negative logic (source) (LI1...LI6), > 19 V (state 0) Positive logic (source) (LI1...LI6), < 5 V (state 0), > 11 V (state 1) |
| Discrete output number | 2 |
| Discrete output type | Configurable relay logic: (R1A, R1B, R1C) 1 NO + 1 NC - 100000 cycles Configurable relay logic: (R2A, R2B) NC - 100000 cycles |
| Minimum switching current | R1-R2 10 mA at 5 V DC |
| Maximum switching current | R1-R2: 2 A at 250 V AC inductive load, cos phi = 0.4 and L/R = 7 ms R1-R2: 2 A at 30 V DC inductive load, cos phi = 0.4 and L/R = 7 ms R1-R2: 5 A at 250 V AC resistive load, cos phi = 1 and L/R = 0 ms R1-R2: 5 A at 30 V DC resistive load, cos phi = 1 and L/R = 0 ms |
| Discrete input number | 6 |
| Discrete input type | (LI1...LI6) programmable at 24 V, 0…100 mA for PLC, impedance: 3500 Ohm |
| Acceleration and deceleration ramps | S, U or customized Linear adjustable separately from 0.1 to 999.9 s |
| Braking to standstill | By DC injection |
| Protection type | Input phase breaks: drive Line supply overvoltage and undervoltage safety circuits: drive Line supply phase loss safety function, for three phases supply: drive Motor phase breaks: drive Overcurrent between output phases and earth (on power up only): drive Overheating protection: drive Short-circuit between motor phases: drive Thermal protection: motor |
| Insulation resistance | >= 500 mOhm 500 V DC for 1 minute |
| Local signalling | 1 LED (red)drive voltage: Four 7-segment display unitsCANopen bus status: |
| Time constant | 5 ms for reference change |
| Frequency resolution | Analog input: 0.1...100 Hz Display unit: 0.1 Hz |
| Connector type | 1 RJ45 for Modbus/CANopen |
| Physical interface | RS485 multidrop serial link |
| Transmission frame | RTU |
| Transmission rate | 10, 20, 50, 125, 250, 500 kbps or 1 Mbps for CANopen 4800, 9600 or 19200 bps for Modbus |
| Number of addresses | 1…127 for CANopen 1…247 for Modbus |
| Number of drive | 127 for CANopen 31 for Modbus |
| Marking | CE |
| Operating position | Vertical +/- 10 degree |
| Height | 143 mm |
| Width | 107 mm |
| Depth | 152 mm |
| Net weight | 1.8 kg |
Environment
| Dielectric strength | 2410 V DC between earth and power terminals 3400 V AC between control and power terminals |
| Electromagnetic compatibility | 1.2/50 µs - 8/20 µs surge immunity test level 3 conforming to IEC 61000-4-5 Electrical fast transient/burst immunity test level 4 conforming to IEC 61000-4-4 Electrostatic discharge immunity test level 3 conforming to IEC 61000-4-2 Radiated radio-frequency electromagnetic field immunity test level 3 conforming to IEC 61000-4-3 |
| Standards | IEC 61800-5-1 IEC 61800-3 |
| Product certifications | CSA C-Tick NOM GOST DNV UL |
| Pollution degree | 2 |
| Protective treatment | TC |
| Vibration resistance | 1 gn (f= 13…150 Hz) conforming to EN/IEC 60068-2-6 1.5 mm (f= 3…13 Hz) conforming to EN/IEC 60068-2-6 |
| Shock resistance | 15 gn for 11 ms conforming to EN/IEC 60068-2-27 |
| Relative humidity | 5…95 % without condensation conforming to IEC 60068-2-3 5…95 % without dripping water conforming to IEC 60068-2-3 |
| Ambient air temperature for storage | -25…70 °C |
| Ambient air temperature for operation | -10…50 °C without (with protective cover on top of the drive) -10…60 °C with derating factor (without protective cover on top of the drive) |
| Operating altitude | <= 1000 m without 1000...3000 m with current derating 1 % per 100 m |
Contractual warranty
| Warranty | 18 months |
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
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Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
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4.6 ★★★★★
Based on 5 reviews
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Product Reviews
★★★★★ 5
Overall very good product.
Style: 15" (2 x 2Ah)
I bought this trimmer as I had previously bought a Greenworks 24V MAX Cordless drill that uses the same battery.
The batteries to buy them alone are over 50 dollars each and as this has two its a great value in that respect.
I was tired of electric trimmers with cords or noisy gas powered ones that are hard to start.
This so far has worked excellent.
I have not had a problem with the trimmer cord breaking and having to re-wind it back onto the spool like some other trimmers I have used.
It is not noisy and it is effective and easy to use.
The only thing I would disagree on is it is advertised as having an Ultra lightweight design.
It is not heavy or cumbersome to use but I would not call it ultra lightweight.
Overall very good product.
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Reviewed in the United States on October 17, 2025
★★★★★ 1
Extremely diappointing
Style: 15" (2 x 2Ah)
I purchased a Greenworks Impact Wrench for my son. I was so so impressed with it that I purchased one for myself & decided to try their 2x24V 15" Cordless String Trimmer. Unfortunately just because a company makes one excellent tool doesn't mean that all their tools are good. The first problem I had with the trimmer was that it didn't come with the batteries or charger in the ad. It was supposed to have 4.0Ah batteries but came with 2.0Ah. In addition, more often than not, the manual didn't agree with actual parts & features. The trimmer requires two 24V batteries to operate. It can't be used with one battery even though it has a "low power" setting. On full power the trimmer had adequate power for most weeds but is no where near as powerful as a gas trimmer. The batteries only lasted about 20 minutes (this trimmer does not have a brushless motor). The 2 line feed head is not designed for easy reloading. In fact, it is the worst design I've ever owned. I've decided to return it & try one of their 2x24V brushless motor trimmers which should provide more power & has 4.0Ah batteries but costs significantly more.
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Reviewed in the United States on June 25, 2022
★★★★★ 3
CUSTOMER SERVICE IS TRASH - edited
Style: 15" (2 x 2Ah)
I bought this product and it arrived with one battery that doesn't charge out of the two. Without 2 batteries, it won't work at all. Attempted to contact Greenworks with the number Amazon provided. They were closed on the weekends. Called Monday and the message stated that customer support closed early. Attempted using the Chat option for help. It states the model number STE304, doesn't exist, so I couldn't proceed. Called on Tuesday. I have been on hold for over an hour and still nothing. Will update.
After about an hour and a half on hold (yes, the offer the option of leaving a call back number, which I didn't use as I had to work from home to access customer service when they were open. Also, they needed me to try out stuff with the batteries and give them serial numbers, etc.) The lady I spoke to spoke English and appeared to be US based. Eventually, after doing the "did you restart it" version of troubleshooting, it was indeed determined my battery didn't work and they offered to ship me a new one at no cost. I then had to dispose of my non-working battery in the proper manner, and our yearly toxic garbage pick up coincided with this, thankfully. It took time out of my work schedule to get this resolved, but the lady I spoke to was great and I did get my battery about a week or so later, which I did appreciate. Customer service needs better access esp since you have to have the physical batteries and charger to get this resolved, which you may not be able to do while working. Maybe they can't find people to work as that seems to be an issue everywhere. The weed eater works fine. Updated from one star to three based on resolving issues and a dead battery upon arrival, rather than the actual equipment working.
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Reviewed in the United States on May 7, 2024
★★★★★ 5
Recommend
Style: 2 x 2.0Ah
Works great BUT if you make this purchase go ahead and order handle extension because if you don't it will screw your low back up big time. Like I said works great cut great but I haven't tested the run time yet.
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Reviewed in the United States on May 23, 2026
★★★★★ 5
Edged entire corner lot with a sidewalk on one charge of the batteries.
Style: 2 x 2.0Ah
Excellent. A bit heavier than my echo gas weed trimmer for reference. Fair balance but it is a bit of a workout. The good thing is I can edge a 10k sq ft corner lot in about 1/3 the time. On the corner, I have both sides of the sidewalk plus the curb side to do. I've owned gas edgers before also. This comes in comparable to the price I paid for one of those 20 years ago so I would also say a good if not very good value for the buck. It was not an initial edging but 1st maintenance for the year and rather overgrown. Didn't even use one full charge on the edger.
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Reviewed in the United States on February 24, 2026