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Description
Managing the Professional Service FirmInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product based industries. Second, professional services are highly personalized, involving the skills of
International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."Binding Type: Paperback
Publisher: Free Press
Published: 06/09/1997
ISBN: 9780684834313
Pages: 384
Weight: 0.98lbs
Size: 9.26h x 6.14w x 0.95d
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4.9 ★★★★★
Based on 803 reviews
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Product Reviews
★★★★★ 5
Great paper and beginner friendly
Size: 8.5"x11"
I Really like using this A-Sub paper
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Reviewed in the United States on June 8, 2026
★★★★★ 4
Works
Size: 8.5"x11"
Works great for sublimation. Get plenty of sheets. Great value for the price. The paper is pretty thick and seems to hold a good amount of ink without smearing.
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Reviewed in the United States on April 9, 2026
★★★★★ 5
My go-to sublimation paper for crafting
Size: 8.5"x11"
I've used several sublimation papers, and this one has worked really well for my crafting projects. The colors transfer bright and vibrant, and the images come out crisp with good detail when using the proper sublimation printer and ink. The paper feeds smoothly through my printer and feels like a good quality weight—not too thin and not overly thick. I've used it for tumblers, keychains, and other sublimation projects, and I've been happy with the results. I also appreciate getting 110 sheets in one pack because it lasts a while, especially when working on multiple projects at once. Overall, this is a reliable sublimation paper that gives consistent results and is great for crafters or small business owners.
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Reviewed in the United States on May 31, 2026
★★★★★ 5
Great product, quality colors and vibrant prints
Color: 1BK/1C/1Y/1M
Best Sublimation Ink I have found so far. Great size bottles for the price you pay. Lasts a long time and the colors print great and when you press the print the colors come out BEAUTIFUL and VIBRANT! Dries quickly after printing so no worries on smudging but even after sitting over a month on the paper still presses like you printed it that day!
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Reviewed in the United States on May 4, 2026
★★★★★ 5
Consistent, Vibrant Results That Match My Designs Perfectly
Color: 1BK/1C/1Y/1M
I’ve been consistently purchasing this Hiipoo sublimation ink for my sublimation printers, and I’ve been extremely pleased with the results. The print quality is excellent, with vibrant colors and clean transfers every time.
What I really appreciate is how true the final product turns out compared to my original designs. The colors stay accurate, and the finished results look exactly the way I intended, which is very important for my projects and products.
This ink has been reliable and consistent, and I will definitely continue using it for my sublimation work.
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Reviewed in the United States on April 30, 2026
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