SKU: 70377957388

The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits

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Description

The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost ProfitsAlmost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says that's how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, customers would have to pay more or companies would have to make less. But in The Good Jobs Strategy, Zeynep Ton, a

Almost one in four American working adults has a job that pays less than a living wage. Conven­tional wisdom says that's how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, cus­tomers would have to pay more or companies would have to make less.

But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind--with bad jobs--is a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to of­fer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.

Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailers--Costco, Merca­dona, Trader Joe's, and QuikTrip--to demonstrate the good jobs strategy at work and reveals four choices that have transformed these compa­nies' high investment in workers into lower costs, higher profits, and greater customer sat­isfaction.

Full of surprising, counterintuitive insights, the book answers questions such as: How can offering fewer products increase customer sat­isfaction? Why would having more employees than you need reduce costs and boost profits? How can companies simultaneously standardize work and empower employees?

The Good Jobs Strategy outlines an invaluable blueprint for any organization that wants to pur­sue a sustainable competitive strategy in which everyone--employees, customers, and investors--wins.


Binding Type: Hardcover
Publisher: New Harvest
Published: 01/14/2014
ISBN: 9780544114449
Pages: 229
Weight: 0.95lbs
Size: 9.10h x 6.30w x 1.10d

Review Citations: Choice 06/01/2014
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SKU: 70377957388

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Gail A
Phoenix, US
★★★★★ 5
Durable and fun
Color: Large size (7.9")
Pup loves this toy.
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Reviewed in the United States on May 16, 2026
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pat
Houston, US
★★★★★ 3
Great idea poor construction
Color: Large size (7.9"), Color: Large size (7.9")
Great for a dog that likes tug and fetch but the seams are not strong so it ripped fast not from tug but my dogs teeth. I sewed it once since we loved playing with it but it didnt last. Other seams opened. The seams opened in the ball part not by the handles. Less seams and stronger ones would make it 5 star. Im trying a different brand.
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Reviewed in the United States on May 6, 2026
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Craig
Draper, US
★★★★★ 5
Perfect Dog Toy and hard to find
Color: Large size (7.9")
Hard to find toy. My dogs favorite toy and this is a really good price.
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Reviewed in the United States on April 25, 2026
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Dawn Christine Davault
Pawtucket, US
★★★★★ 1
Not strong. Didn't last
Color: Large size (7.9")
Was ripped apart very quickly. Not strong. Would not buy again
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Reviewed in the United States on May 10, 2026
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GRohloff
New York, US
★★★★★ 4
Keeps her busy!
Color: Medium size (5.9")
Our Molly loves this. Only thing is that it is a little too big for our Maltipoo, but she still tries to keep up with it.
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Reviewed in the United States on April 29, 2026

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